UK NEXT DAY DELIVERY

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20% STUDENT DISCOUNT

EXCLUDING SALE

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Delivery Policy

COURIER SERVICE DELIVERY TIME LAST ORDER XMAS LAST ORDER TIME (GMT) LAST ORDER NYE LAST ORDER TIME (GMT)
USA WNDIRECT STANDARD 6 Days THURS 15TH 4:00 PM WED 21ST 4:00 PM
USA FEDEX EXPRESS 1-2 Days THURS 22ND 10:00 AM THURS 29TH 10:00 AM
UK ROYAL MAIL STANDARD 2-3 Days TUES 20TH 4:00 PM TUES 27TH 4:00 PM
UK ROYAL MAIL SPECIAL DELIVERY 1-2 Days WED 21ST 4:00 PM THURS 29TH 4:00 PM
*EU 1 WN DIRECT STANDARD 3-5 Days MON 19TH 4:00 PM THURS 22ND 4:00 PM
ROW WN DIRECT STANDARD 4-7 Days TUES 13TH 4:00 PM TUES 20TH 4:00 PM
AUS WN DIRECT STANDARD 7 Days THURS 15TH 4:00 PM MON 19TH 4:00 PM

*EU 1 Countries: Germany, France, Belgium, Ireland, Luxembourg, Netherlands, Portugal, Spain, Italy, Denmark & Poland.

An orders placed on the 26th-27th December won't be dispatched till 28th December. 


FREE STD DELIVERY

Fancy free delivery on your order? Be sure to shop those sassy shoes and save on delivery charges. 
 
UK- Spend £50 to qualifiy for free standard delivery
US/AUS-Spend £70 to qualify for free standard delivery

 *Please note: This only applies to specific territories. 

 

WE HAVE FOUR DELIVERY OPTIONS AVAILABLE:

WE AIM TO GET ALL ITEMS PURCHASED BEFORE 4PM SENT OUT THE SAME WORKING DAY, NEXT DAY ORDERS PLACED AFTER THIS TIME MAY TAKE AN ADDITIONAL DAY TO ARRIVE. WE DO NOT HAVE WEEKEND PICK-UPS. ORDERS PLACED DURING THE WEEKEND OR BANK HOLIDAYS WILL BE DISPATCHED THE NEXT WORKING DAY. OUR UK RATES ARE AS FOLLOWS:

UK DELIVERY 

 

UK Tracked Standard £2.99 2-3 Working Days Order by Noon
UK Tracked Next Day £4.99 1-2 Days Order by 4PM
UK Premium £7.99 + £5 for each additional item when bought together 1 Day Order by 4PM
*UK Saturday £7.99 + £5 for each additional item when bought together 1 Day Order by 4PM

 

 *GUARANTEED FOR UK MAINLAND ONLY

**THESE ARE AVERAGE DELIVERY TIMES THE MAJORITY OF OUR CUSTOMERS CAN EXPECT. IN SOME CASES DELIVERY MAY TAKE LONGER DUE TO UNFORESEEN CIRCUMSTANCES. IF AN ITEM IS STILL NOT RECEIVED WITHIN 10 WORKING DAYS CONTACT US AND WE WILL HELP YOU.

 **Please note: All cut off times are GMT 

PLEASE MAKE SURE YOUR ADDRESS IS CORRECT AT THE CHECKOUT AND THAT SOMEONE WILL BE IN TO COLLECT THE ITEM DURING THIS DELIVERY WINDOW. SHOULD AN ITEM BE TAKING A WHILE TO ARRIVE PLEASE ASK NEIGHBOURS IF THEY HAVE BEEN GIVEN IT ON YOUR BEHALF OR ASK YOUR POST PERSON IF IT HAS BEEN LEFT ON YOUR PROPERTY. DO NOT RELY IN ROYAL MAIL DELIVERY CARDS.  ITEMS UNDELIVERED MAY BE RETURNED TO US. SHOULD THIS HAPPEN YOU WILL NEED TO REPAY POSTAGE COSTS AND YOU WILL BE CONTACTED ABOUT THIS. SHOULD YOU NOT RETURN OUR MESSAGES YOU WILL BE REFUNDED FOR THE ITEM MINUS ANY FEES WE HAVE INCURRED.

TRACKED, DPD COURIER AND SPECIAL DELIVERY ARE SERVICES WITH TRACKING REFERENCES. THESE TRACKING REFERENCES WILL BE INCLUDED WITH YOUR DISPATCH EMAIL. SHOULD YOU NEED TO TRACK YOUR ITEM YOU CAN DO SO AT WWW.ROYALMAIL.COM , WWW.DPD.CO.UK, WWW.WNDIRECT.CO.UK -YOU CAN ALSO ARRANGE REDELIVERY ON THESE SITES SHOULD YOU CHOOSE TO.

 

 

 USA DELIVERY

 

International Standard Delivery £5.99 5-8 Working Days Order by Noon
Fedex 1-2 Day Service £12.99 + £5 for each additional item when bought together.  1-2 Working Days Order by 2:00 PM

 

 

 

EUROPEAN DELIVERY(Region 1)

 

WE ARE ABLE TO OFFER CHEAPER, FASTER COURIER DELIVERY TO SOME EUROPEAN COUNTRIES. THESE ARE A FLAT RATE FOR UP TO 12 ITEMS PURCHASED TOGETHER. THE RATES ARE AS FOLLOWS:

 

Ireland EU Standard Delivery  £5.99 2-5 Working Days Order By Noon
  DPD International £9.99 3-5 Working Days Order By Noon
         
Germany EU Standard Delivery  £3.99 2-5 Working Days Order By Noon
  DPD International £9.99 3-5 Working Days Order By Noon
         
Belgium EU Standard Delivery  £5.99 2-5 Working Days Order By Noon
  DPD International £9.99 3-5 Working Days Order By Noon
         
Netherlands EU Standard Delivery  £5.99 2-5 Working Days Order By Noon
  DPD International £9.99 3-5 Working Days Order By Noon
         
Spain EU Standard Delivery  £5.00 2-5 Working Days Order By Noon
  DPD International £13.99 4-7 Working Days Order By Noon
         
France EU Standard Delivery  £4.99 2-5 Working Days Order By Noon
  DPD International £10.99 3-5 Working Days Order By Noon
         
Italy EU Standard Delivery  £6.99 4-7 Working Days Order By Noon
  DPD International £14.99 4-7 Working Days Order By Noon

 

 

       Rest Of The World

 

 

Portugal EU Standard Delivery  £5.99 2-5 Working Days Order By Noon
  DPD International £17.99 4-7 Working Days Order By Noon
         
Denmark EU Standard Delivery  £7.99 4-7 Working Days Order By Noon
         
Italy EU Standard Delivery  £6.99 4-7 Working Days Order By Noon
  DPD International £14.99 4-7 Working Days Order By Noon
         
Sweden EU Standard Delivery  £6.99 4-7 Working Days Order By Noon
  DPD International £13.99 4-7 Working Days Order By Noon
         
Czech Republic DPD International £10.99 4-7 Working Days Order By Noon
         
Monaco DPD International £10.99 4-7 Working Days Order By Noon
         
Slovenia DPD International £10.99 4-7 Working Days Order By Noon
         
Austria DPD International £10.99 4-7 Working Days Order By Noon
         
Poland DPD International £10.99 4-7 Working Days Order By Noon
         
Slovakia EU Standard Delivery  £10.99 5-15 Working Days Order By Noon
  DPD International £12.00 4-7 Working Days Order By Noon
         
Hungary EU Standard Delivery  £11 5-15 Working Days Order By Noon
  DPD International £12.99 4-7 Working Days Order By Noon
         
Lithuania EU Standard Delivery  £10.99 5-15 Working Days Order By Noon
  DPD International £14.99 4-7 Working Days Order By Noon
         
Estonia EU Standard Delivery  £10.99 5-15 Working Days Order By Noon
  DPD International £17.99 4-7 Working Days Order By Noon
         
Finland EU Standard Delivery  £10.99 5-15 Working Days Order By Noon
  DPD International £17.99 4-7 Working Days Order By Noon
         
Latvia EU Standard Delivery  £10.99 5-15 Working Days Order By Noon
  DPD International £18 4-7 Working Days Order By Noon
         
Greece EU Standard Delivery  £10.99 5-15 Working Days Order By Noon
  DPD International £24.99 4-7 Working Days Order By Noon
         
Bulgaria EU Standard Delivery  £10.99 5-15 Working Days Order By Noon
  DPD International £24.99 4-7 Working Days Order By Noon

 

 

 

AUSTRALIAN DELIVERY

 

International Standard Delivery £5.99 5-8 Working Days Order By Noon

 

All Others

 

International Delivery £10.99 + £7.00 For each additional item added 5-15 Working Days Order By Noon

 

 

CUSTOMS CHARGES AND IMPORT DUTY

WHEN YOU PURCHASE YOU MUST DO SO KNOWING THE IMPORT RULES OF YOUR COUNTRY. WE CANNOT CIRCUMVENT THESE RULES NOR CAN WE ESTIMATE CUSTOMS CHARGES IN YOUR COUNTRY. ALL CUSTOMS CHARGES MUST BE MET BY THE CUSTOMER.

 

**Please note: All delivery times are an estimate with the courier. Depending upon certain factors with their processes, this may slowen or speed up the process and EGO cannot be held accountable.