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Returns

EGO offers FREE UK returns!

You may return any item within 28 days of receipt for a full refund provided the item you return is in a saleable condition.

To return an item to EGO, please follow the steps below:

1. Repackage the item in the original box and packaging. Please make sure your returns form is placed inside the parcel noting your order number, reason for return and which items you're returning.

2. Replace the supplied returns label on the front of your parcel.*

3. Take your parcel to any post office counter and obtain proof of postage.

*All UK deliveries will contain a returns label. If this label if missing please email us at help@ego.co.uk for returns label. Please make sure that your original delivery labels are covered by the new returns label.

 

USA Returns

You may return any item within 28 days of receipt for a full refund provided the item you return is in a saleable condition.

To return an item to EGO, please either follow the steps below or you can visit http://wnreturns.com/ego/en/ and follow the on-screen instructions, unfortunately, returns will be made at your own cost.

1. Repackage the item in the original box and packaging. Please make sure your returns form is placed inside the parcel noting your order number, reason for return and which items you're returning.

2. Address the the parcel to be shipped to:

Hana’s Boutique/EGO Shoes Return - wnDirect

475 Doughty Blvd

Inwood, NY

11096

USA

3. Apply any labels from your choosen courier & obatian proof of postage.

*Please note that exchanges are currently only available for UK customers, if you request an exchange you will be refunded.

 

FRANCE Returns

You may return any item within 28 days of receipt for a full refund provided the item you return is in a saleable condition.

To return an item to EGO, please either follow the steps below or you can visit http://wnreturns.com/ego/en/ and follow the on-screen instructions, unfortunately, returns will be made at your own cost.

1. Repackage the item in the original box and packaging. Please make sure your returns form is placed inside the parcel noting your order number, reason for return and which items you're returning.

2. Address the the parcel to be shipped to:

Hana’s Boutique/EGO Shoes Return - wnDirect

Retour Des Colis

Via Pfc Lille Carvin

62213 Carvin Cedex

FRANCE

3. Apply any labels from your choosen courier & obatian proof of postage.

*Please note that exchanges are currently only available for UK customers, if you request an exchange you will be refunded.

 

GERMANY Returns

You may return any item within 28 days of receipt for a full refund provided the item you return is in a saleable condition.

To return an item to EGO, please either follow the steps below or you can visit http://wnreturns.com/ego/en/ and follow the on-screen instructions, unfortunately, returns will be made at your own cost.

1. Repackage the item in the original box and packaging. Please make sure your returns form is placed inside the parcel noting your order number, reason for return and which items you're returning.

2. Address the the parcel to be shipped to:

Hana’s Boutique/EGO Shoes Return - wnDirect

Europaket GmbH

Am Westbahnhof 600

47798 Krefeld

GERMANY

3. Apply any labels from your choosen courier & obatian proof of postage.

*Please note that exchanges are currently only available for UK customers, if you request an exchange you will be refunded.

 

IRELAND Returns

You may return any item within 28 days of receipt for a full refund provided the item you return is in a saleable condition.

To return an item to EGO, please either follow the steps below or you can visit http://wnreturns.com/ego/en/ and follow the on-screen instructions, unfortunately, returns will be made at your own cost.

1. Repackage the item in the original box and packaging. Please make sure your returns form is placed inside the parcel noting your order number, reason for return and which items you're returning.

2. Address the the parcel to be shipped to:

Hana’s Boutique/EGO Shoes Return - wnDirect

C/O An Post

Portlaoise Mails Centre

Portlaoise

Co. Laois

IRELAND

3. Apply any labels from your choosen courier & obatian proof of postage.

*Please note that exchanges are currently only available for UK customers, if you request an exchange you will be refunded.

 

ITALY Returns

You may return any item within 28 days of receipt for a full refund provided the item you return is in a saleable condition.

To return an item to EGO, please either follow the steps below, unfortunately, returns will be made at your own cost.

1. Repackage the item in the original box and packaging. Please make sure your returns form is placed inside the parcel noting your order number, reason for return and which items you're returning.

2. Address the the parcel to be shipped to:

Hana’s Boutique/EGO Shoes Return - wnDirect

c/o Bartolini BRT

Via Don Giovanni Minzoni 10

20158 – Milano

ITALY

3. Apply any labels from your choosen courier & obatian proof of postage.

*Please note that exchanges are currently only available for UK customers, if you request an exchange you will be refunded.

 

SPAIN Returns

You may return any item within 28 days of receipt for a full refund provided the item you return is in a saleable condition.

To return an item to EGO, please either follow the steps below, unfortunately, returns will be made at your own cost.

1. Repackage the item in the original box and packaging. Please make sure your returns form is placed inside the parcel noting your order number, reason for return and which items you're returning.

2. Address the the parcel to be shipped to:

Hana’s Boutique/EGO Shoes Return - wnDirect

c/o Seur Getafe

Calle Torneros, 1

28906 Getafe

SPAIN

3. Apply any labels from your choosen courier & obatian proof of postage.

*Please note that exchanges are currently only available for UK customers, if you request an exchange you will be refunded.

 

AUSTRALIA Returns

You may return any item within 28 days of receipt for a full refund provided the item you return is in a saleable condition.

To return an item to EGO, please either follow the steps below, unfortunately, returns will be made at your own cost.

1. Repackage the item in the original box and packaging. Please make sure your returns form is placed inside the parcel noting your order number, reason for return and which items you're returning.

2. Address the the parcel to be shipped to:

Hana’s Boutique/EGO Shoes Return, C/o AMS

PO Box 864, Mascot

NSW,1460

28906 Getafe

AUSTRALIA

3. Apply any labels from your choosen courier & obatian proof of postage.

*Please note that exchanges are currently only available for UK customers, if you request an exchange you will be refunded.

 

REST OF THE WORLD Returns

You may return any item within 28 days of receipt for a full refund provided the item you return is in a saleable condition.

To return an item to EGO, please either follow the steps below, unfortunately, returns will be made at your own cost.

1. Repackage the item in the original box and packaging. Please make sure your returns form is placed inside the parcel noting your order number, reason for return and which items you're returning.

2. Address the the parcel to be shipped to:

Ego Shoes Ltd

Unit E4, Longford Trading Estate

Thomas Street

Stretford, Manchester

M32 0JT

UNITED KINGDOM

3. Apply any labels from your choosen courier & obatian proof of postage.

*Please note that exchanges are currently only available for UK customers, if you request an exchange you will be refunded.