Returns

EGO offers FREE UK returns!

You may return any item within 28 days of receipt for a full refund, provided the item you return is in a saleable condition.

To return an item to EGO, please follow the steps below:

1. Repackage the item in the original box and packaging. Please make sure your returns form is placed inside the parcel noting your order number, the reason for return and items you're returning.

2. To print your free return label click HERE, print your label and stick it to the outside of your parcel.

3. Take your parcel to any post office counter and keep hold of your proof of postage.

*Please make sure that your original delivery labels are covered by the new returns label.

 

REST OF THE WORLD Returns

You may return any item within 28 days of receipt for a refund, provided the item you return is in a saleable condition.

To return an item to EGO please follow the steps below. Unfortunately, returns will be made at your own cost.

1. Repackage the item in the original box and packaging. Please make sure your returns form is placed inside the parcel noting your order number, reason for return and which items you're returning.

2. Address the parcel to be shipped to:

Ego Shoes Ltd

Unit E4, Longford Trading Estate

Thomas Street

Stretford, Manchester

M32 0JT

UNITED KINGDOM

3. Apply any labels from your chosen courier & keep hold of your proof of postage.

*Please note that exchanges are currently only available for UK customers. If you are not a UK customer and request an exchange, you will be refunded.